As institutions are faced with the pressure of a declining student enrollment, 9% since 2011 according to the National Student Clearninghouse, evolving their business models to deliver an exceptional student experience has become a matter of transform or perish.
Savvy institutions are beginning to reimagine their business models and processes. I speak with higher education leaders regularly, who realize the need to act more like a business by evaluating new approaches to a culture that puts student needs at the center of decision making. Many of these leaders are leveraging technology for dramatic improvements. [insert Educause number graphics]
There are many types of technology that will transform institutions today and in the future. In my 35 years in the technology industry I have never been more excited about the potential for education technology to help enable the transformation of Higher Education. In a recent Forbes article, Transform Or Perish: Innovative Tech Key To Higher Education Survival, I discuss the following technology advancements that I’m eager to see continue the higher education transformation:
- Various learning modalities, like those that Greenville Technical College is using to train future manufacturing employees.
- Predictive analytics that offer greater agility like those used at Georgia State University.
- Cloud-based platforms that provide greater operational efficiencies across campuses, like that at University of Texas Rio Grande Valley.
- Self-service automation to improve the student experience is one way we expect artificial intelligence to have a positive effect on American lives in the next decade.